Shipping & Exchange

 At Mishmysh, we are offering the following options:

1. Exchanges:
• You can exchange any item within 7 days of delivery, provided the item is unused, unwashed, and in its original condition with all tags attached.
• To initiate an exchange, please contact our customer support team with your order details.

2. Refunds:
• Refunds are issued only for defective or damaged products.
• To request a refund, please contact us within 48 hours of receiving your order, and include photos of the defect or damage.
• Once your refund is approved, it will be processed, and a credit will be applied to your original method of payment within 7-10 business days.

3. Non-Returnable Items:
• Sale items, customized orders, and accessories are not eligible for exchanges or refunds unless they arrive damaged or defective.

4. Shipping Costs:
At Mishmysh, we want you to be completely satisfied with your purchase. If you’re not happy with your order, we offer the following options: